Welcome Joanne Gold, Chief Development Officer

Please join us in welcoming the new Family House Chief Development Officer, Joanne Gold! Joanne comes to us with a wealth of development experience, and we’re so excited that she’s part of the team!

Family Stories: Ja'Ceon and Dannie - Opening Doors

When Dannie was offered an experimental new treatment option to save her nephew, Ja’Ceon, she said, “If there’s a chance to save another kid’s life, let’s do it.” Watch the video featuring this courageous family.

Rockstar Volunteer: Hailey Koh

Hailey Koh encompasses what it means to be an extraordinary volunteer! As a new resident of California, Hailey decided that volunteering would be an excellent way to connect with the local community. 

Hailey sought out to make a positive impact through her volunteerism, and Family House has been the beneficiary of her incredible service. 
On three or four mornings a week, Hailey serves the Family Breakfast before she heads off to her fulltime job. She sets out the food items and coffee, and greets families with a warm welcome.

Hailey has the ability to work with people of all ages, especially in the most difficult circumstances, and is willing to help families however possible. No matter the task, she carries it out promptly and efficiently.

Hailey has, without exception, interacted with each family and every request with empathy and compassion. She believes in Family House’s mission and is willing to go above and beyond for families whenever possible. Hailey’s unwavering work ethic at Family House has demonstrated that she is a rockstar volunteer.  Thank you, Hailey!

Staff Spotlight: Karen Banks

Name: Karen Banks

Where did you grow up?
Born in Southern California, but raised in the East Bay.

Position at Family House:
Director of Volunteer Programs

Reason for working at Family House:
I absolutely love helping our families and seeing the joy on their faces. They are going through such an emotional time in their lives, and it means the world to me if we can bring them some joy, even just for an afternoon.

Favorite thing to do in San Francisco: 
I love running around the city and have run the full San Francisco Marathon.

What makes you special?
I try to have compassion for everyone I meet, and learning is an ever-evolving process. My favorite quote is, “Everyone you will ever meet knows something you don't.” – Bill Nye

What's the story behind the photo?
In 2015, I took my first trip to Canada, and went to visit Butchart Gardens in Victoria. It was the most gorgeous and mesmerizing botanical garden that I have ever been to.